Agency's Client Onboarding

Updated March 6, 2026

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Agency's Client Onboarding

Sign up

The agency must first invite you to the business profile. Once invited, they will provide you with the sign-up link.
After visiting the sign-up link, you'll be directed to the client portal sign-up link.

  1. The registered email should automatically populated
  2. Fill in your Name, Last name, and create a Password

**The sign-up and login links vary depending on your agency's domain.

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Home

  • After completing the sign-up process, you'll be directed to your dashboard where you can find more information about your business, such as:
  • Analytics
  • Posts
  • Calendar
  • Workspace
  • Socials
  • Team

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Analytics Dashboard

  • View key insights from all your connected social media accounts — including followers, post and page impressions, clicks, engagement, and more — all in one place.

**LinkedIn Personal Account, X(Twitter), IG Story, and Google Business profiles do not provide data.


Posts

  • All posts marked as ready for review by the agency will appear here. Clients can leave comments, approve posts, or request changes directly from this tab. The agency will get a notice for any request or comments made on each post.


Calendar

  • This tab displays all scheduled and published posts in a clear calendar view, helping clients easily track their content timeline.


Business

Socials

  • Clients can securely connect their own social media accounts without sharing login credentials with the agency, unless absolutely necessary.

Team

  • Team members work with the agency to manage and create business content. Clients can view the full list of team members for transparency and collaboration.

Clients

  • All invited clients are listed here. Each client can view the full list of clients associated with the business for transparency and collaboration.

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Here’s the link to the article. You can download it as a PDF and share it with your clients.
Client Onboarding

If you have any questions or need further assistance, don’t hesitate to reach out! Happy posting!
Josiah, CEO

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